Virtual training now available
Special offer: save 15 percent on all virtual courses when you register in advance
Learn more
Special offer: save 15 percent on all virtual courses when you register in advance
Learn moreNow you can get the training you need, when and how you want it. Whether you are new to payments or have years of experience, our training can help you advance your career. From risk management strategies to increasing payment transactions, you will find courses to help protect and grow your business.
Learn what it takes to build a profitable acquiring business. Courses focus on key fundamentals such as merchant sales and acquisition, transaction processing, risk management, and marketplace dynamics.
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Learn how to create, launch, manage, and market profitable card programs. Then test your portfolio and lifecycle management strategies in the simulation competitions at our special events.
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Get acquainted with Visa Digital Solutions. Become well-versed in the tools you need today to create, manage and accept secure digital payments in-store, online or in-app.
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Sharpen your dispute resolution skills. Expand your understanding of Visa rules, chargeback reason codes, and case filings. Also learn how to use Visa Resolve Online to manage the dispute process.
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Seize the opportunity to explore the world of VisaNet. Find out how VisaNet works and the parties involved. Also learn about interchange, stand-in processing, and Edit Package usage.
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From managing authorizations, to billing statements, to new Visa rules. Learn everything you need to know about Visa’s operational systems and processes to help you run your business more efficiently.
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Stay up-to-date on the latest fraud and risk reduction strategies. Learn about current scams plus fraud and risk management tools and tactics available to issuers, acquirers, and merchants.
More detailsJoin payments expert Peter Hall to explore the many elements involved in developing and managing a successful credit card program, including the opportunities and challenges you may face. This virtual course takes place over two days (three hours per day). On day one, you’ll discuss consumer banking and global context, product development, and credit risk. On day two, you’ll focus on credit card profitability, marketing (including the marketing life cycle and role of co-branding), and portfolio management.
Two-day virtual course (three hours per day)
14 Sep 2021, Live Online EU/CEMEA
More detailsDiscover how you can make the most of your partnership with Visa. In this virtual course, you’ll gain a foundational understanding of the key elements involved in running an efficient and profitable payments business. If this is your first time launching and issuing Visa cards, this course is for you.
Three-day virtual course (three hours per day)
06 Sep 2021, Live Online EU/CEMEA
More detailsIncrease your understanding of how Visa settles transactions. Join payments expert Natalia Grant-Ross in a three-hour virtual course and explore what a settlement is and how it works. You’ll learn about the components of transaction settlement, including how it links to the clearing process and how net settlement amounts are calculated. You’ll also learn about funds transfer logistics and timing and review settlement relationships, reporting hierarchies and VisaNet Settlement Service (VSS) reports.
Three-hour virtual course
26 Aug 2021, Live Online EU/CEMEA
More detailsLearn about acquirer business drivers, revenues, and expenses. This 20 minute online course also addresses the considerations and challenges that impact acquirer profitability both positively and negatively. It covers the major revenue and expense drivers as well as the primary risk and challenges acquirers face today. This course is included in the bundled course called Acquirer Business Fundamentals.
1 course, 20 minutes total, 6 month unlimited access after purchase
More detailsLearn about the transaction process. This ten minute online course details what happens during each transaction phase, the players involved and the processing methods used. You will learn about the three transaction processes as well as dual-message and single-message processing. This course is included in the bundled course called Acquirer Business Fundamentals.
1 course, 10 minutes total, 6 month unlimited access after enrollment
More detailsUnderstand the basics of chargebacks including the chargeback lifecycle and best practices for minimizing exposure. This 20 minute online course walks you through why chargebacks occur and touches on when chargeback rights do not apply. It also explains Visa chargeback monitoring tools. This course is included in the bundled course called Acquirer Business Fundamentals.
1 course, 20 minutes total, 6 month unlimited access after purchase
More detailsMeet the unique training needs of your organization.
Sometimes schedule, travel, or budget make it difficult for you to attend one of our scheduled workshops or events. Custom training offers a targeted approach at a time and place that’s convenient for you.
Have it your way with personalized learning.
• Reduce travel costs. We come to you.
• Improve retention rates. Delivered in your language.
• Increase relevancy. Tailored to your requirements and roles.
• Strengthen team expertise. Advance careers and collaboration.
• Minimize overall costs. Train more at one time, at a lower cost.
Over 18,000 clients turn to the Visa Business School to help them increase their knowledge of the payments industry. Here’s what they have to say about their experience:
Succinct explanation of current & emerging issues concerning Visa acquiring & issuing fraud.
- Emerging Business Operations Officer, Australia
A workshop in which, through case studies, gives you a very real experience in the resolution of disputes.
- Supervisor, Puerto Rico
This is a very useful and necessary workshop and the knowledge must be used in practice.
- Head of Business Development Division, Kazakhstan
