Acquiring & Acceptance

Learn what it takes to build a profitable acquiring business. Courses focus on key fundamentals such as merchant sales and acquisition, transaction processing, risk management, and marketplace dynamics.

Events & Workshops

Acquirer Business Fundamentals

Acquirer Business Fundamentals

Learn what it takes to run an acquirer business and how to develop a profitable merchant network. This course cover topics such as key considerations for merchant setup, profitability and fraud prevention. It also addresses marketing, chargeback processing, and emerging payment technologies. Participants will work through various case studies and group activities in this two day workshop. This content is also available in a bundled course that you can complete online. Refer to the FAQ for details on the differences between the bundled course and workshops.

2 day workshop

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Reduce Merchant Risk and Protect Your Profitability

Reduce Merchant Risk and Protect Your Profitability

Learn how to guard against illegal and prohibited merchant transactions in this two-hour webinar. Join Tony Carter, live online, as he explores the different ways in which you can identify and investigate suspicious merchant activity. Scams that can potentially expose your bank to increased merchant fraud and risk losses. He will describe today’s most common types of merchant fraud. He will also explain the different types of merchant activity indicators you can routinely monitor to spot fraudulent actions and risky merchant practices. Throughout this two-hour webinar, you will have a chance to share your ideas and ask questions using the online polls and chat features. 

2-hour live webinar

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Understanding Merchant Acceptance

Understanding Merchant Acceptance

Acquirers: Merchants need your assistance on how to best accept payments. This course provides an overview of basic merchant rules and guidelines for accepting and processing transactions. You will also learn how to properly process Visa transactions, understand Visa products and rules, and protect cardholder data, while minimizing the risk of loss from fraud. This content is also available in a bundled course that you can complete online. Refer to the FAQ for details on the differences between the bundled course and workshops.

1 day workshop

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Bundled Courses

Acquirer Business Fundamentals

Acquirer Business Fundamentals

Learn what it takes to run an acquirer business and how to develop a profitable merchant network. This course cover topics such as key considerations for merchant setup, profitability and fraud prevention. It also addresses marketing, chargeback processing, and emerging payment technologies. This bundled course consists of nine courses, each segment is 10-35 minutes in length. This content is also delivered in an interactive, two day workshop. Refer to the FAQ for details on the differences between the bundled course and workshops.

9 course series, 3 hours total, 6 month unlimited access after purchase

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Understanding Merchant Acceptance

Understanding Merchant Acceptance

Learn Visa’s payment acceptance rules and procedures that must be applied in the card-present and card-absent sales environment. This knowledge will help you to train your merchants how to do it right the first time and every time at the point of sale. This bundled course consists of 3 courses and can be completed in an hour, or you can purchase each course individually. This content is also delivered in an interactive, two day workshop. Refer to the FAQ for details on the differences between the bundled course and workshops.

3 course series, 60 minutes total, 6 month unlimited access after purchase

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Online Courses

Acquirer Profitability

Acquirer Profitability

Learn about acquirer business drivers, revenues, and expenses. This 20 minute online course also addresses the considerations and challenges that impact acquirer profitability both positively and negatively. It covers the major revenue and expense drivers as well as the primary risk and challenges acquirers face today. This course is included in the bundled course called Acquirer Business Fundamentals.

1 course, 20 minutes total, 6 month unlimited access after purchase

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Authorization, Clearing, and Settlement

Authorization, Clearing, and Settlement

Learn about the transaction process. This ten minute online course details what happens during each transaction phase, the players involved and the processing methods used. You will learn about the three transaction processes as well as dual-message and single-message processing. This course is included in the bundled course called Acquirer Business Fundamentals.

1 course, 10 minutes total, 6 month unlimited access after purchase

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Card-Absent Merchant Payment Acceptance

Card-Absent Merchant Payment Acceptance

This 30 minute online course covers Visa payment acceptance in the card-absent environment. The course covers the best practices needed to ensure the cardholder and transaction are legitimate. This knowledge will help you train your merchants on how to optimize payment acceptance strategies, handle recurring transactions, and reduce fraud losses. This course is included in the bundled course called Understanding Merchant Acceptance.

1 course, 30 minutes total, 6 month unlimited access after purchase

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Card-Present Merchant Payment Acceptance

Card-Present Merchant Payment Acceptance

This 20 minute online course covers Visa card acceptance at the point of sale. It provides best practices on how to process Visa payments and prevent fraud losses, and discuss card recovery. This knowledge will help you train your card-present merchants to take reasonable steps to assure that the card, cardholder, and transaction are legitimate. This course is included in the bundled course called Understanding Merchant Acceptance.

1 course, 20 minutes total, 6 month unlimited access after purchase

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Chargeback Basics for Acquirers

Chargeback Basics for Acquirers

Understand the basics of chargebacks including the chargeback lifecycle and best practices for minimizing exposure. This 20 minute online course walks you through why chargebacks occur and touches on when chargeback rights do not apply. It also explains Visa chargeback monitoring tools. This course is included in the bundled course called Acquirer Business Fundamentals.

1 course, 20 minutes total, 6 month unlimited access after purchase

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Emerging Technologies

Emerging Technologies

See how payWave and Visa Easy Payment Service (VEPS) work and the benefits they offer acquirers, merchants and customers. This 20 minute online course also provides an overview of mobile point-of- sale (mPOS) and how this new technology affects the acquirer business model. This course is included in the bundled course called Acquirer Business Fundamentals.

1 course, 20 minutes total, 6 month unlimited access after purchase

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Merchant Acceptance Fundamentals

Merchant Acceptance Fundamentals

This 20 minute online course teaches the core rules that Visa merchants must apply at the point of sale. It also provides an overview of the major components of transaction processing. This knowledge will help you train your merchants to properly apply the Visa rules, enabling them to operate more effectively and ensure customer satisfaction. This course is included in the bundled course called Understanding Merchant Acceptance.

1 course, 20 minutes total, 6 month unlimited access after purchase

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Merchant Fraud Prevention

Merchant Fraud Prevention

Learn about the common types of merchant fraud and the best practices to mitigate fraud loss. This 20 minute online course walks through an explanation of how particular scams work, examples of the scam in action, and indicators that it could be happening in your organization. This course is included in the bundled course called Acquirer Business Fundamentals.

1 course, 20 minutes total, 6 month unlimited access after purchase

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Merchant Monitoring

Merchant Monitoring

Learn how to monitor new merchants and the ways to spot and deal with suspicious new merchant activity. This 20 minute online course explains why it’s important to monitor new merchants and reports and data that you can use as acquirers to monitor merchant activity. It also provides best practices for ongoing merchant monitoring, such as conducting periodic reviews, site inspections, and monitoring websites. This course is included in the bundled course called Acquirer Business Fundamentals.

1 course, 20 minutes total, 6 month unlimited access after purchase

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Merchant Retention

Merchant Retention

Understand the importance of having a merchant retention strategy. This 15 minute online course explains how to measure retention performance by using Key Performance Indicators or KPI’s, and the critical role merchant communication and support plays in retaining merchants. This course is included in the bundled course called Acquirer Business Fundamentals.

1 course, 15 minutes total, 6 month unlimited access after purchase

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Role of the Acquirer

Role of the Acquirer

Understand the key role acquirers play in the Visa payment process. This ten minute online course provides an overview of the payment scheme model, the acquirers’ role in the model process and the partnerships and operations involved in the acquirer business. This course is included in the bundled course called Acquirer Business Fundamentals.

1 course, 10 minutes total, 6 month unlimited access after purchase

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Sales and Acquisitions

Sales and Acquisitions

Understand the merchant sales and acquisition process from a business perspective. This 20 minute online course addresses market segmentation, new merchant review and setup. It also emphasizes the importance of providing ongoing support for established merchants. This course is included in the bundled course called Acquirer Business Fundamentals.

1 course, 20 minutes total, 6 month unlimited access after purchase

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