Issuer Certification Requirements for Fraud Disputes Involving Europe

Issuer certification of a dispute is important to avoid processing invalid disputes.  Visa is seeing an increase in the number of invalid disputes involving an issuer or merchant in the Europe region when issuers fail to provide the correct certifications. This quick course reviews what you need to know and best practices to consider for issuer certification of a dispute.

This course is included in the online series called Dispute Best Practices and Hot Topics.  

1-course, 5 minutes

Key topics:

  • Certification for all fraud disputes

  • When most errors occur

  • What happens when an incorrect certification filed

Who Should View

Dispute Resolution Managers and Dispute Analysts  

Course Details:

Course Value: Login to view
  • English
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Dispute Resolution

A workshop in which, through case studies, gives you a very real experience in the resolution of disputes.

- Supervisor, Puerto Rico