Game Changer

What’s the best way to solve the challenges that arise in your payments business?  In this interactive course you will work with fellow team members to solve real-world issues. For example: “Make or Buy” – how to address processing from in-house to outsource to right-source. “Losing Lustre” – how to keep premium products special when competitors continually copy you.  Get ready to tackle the most typical, significant, and new dilemmas of the payments industry.  Throughout the two days, you will explore up to seven different scenarios with payments expert, Peter Hall.  Each scenario will represent a real-world situation.  While the scenarios will have a fictional element, they will be rooted in real-world experience. You will have a chance to influence the selection of scenarios.

2-day workshop

Scenarios Offered

  • One-To-Many Moving from a single, standard card to multiple, segmented, value-rich propositions.
  • Make or Buy? Addressing the processing dilemma from in-house to outsource to right-source.
  • Reward Fatigue The evolution of loyalty and the need to redefine rewards-based credit products.
  • Raising your Risk Appetite The strategy and tactics required in targeting higher-risk customers.
  • Losing Lustre How to keep premium products special when competitors consistently copy you.
  • Margin Squeeze Restoring profitability in the face of competition, regulation and the economy.
  • The Digital Imperative Applying digital ingredients to the product, service, and channel proposition.
  • Data Difference Harness data to gain intimate customer knowledge, and drive precise decisions.
  • Friend or Foe? Tactics to face or embrace new, disruptive payment players such as fintechs and retailers.

Who Should Attend

Course Details:

Language
  • English

Upcoming sessions

Date Location Language Instructor
16 Oct 2018 09:00 Dubai, UAE English Peter Hall Enroll now
20 Nov 2018 09:00 London, United Kingdom English Peter Hall Enroll now
01 Apr 2019 09:00 Casablanca, Morocco

Delivered in English with simultaneous translation to French

Peter Hall Enroll now
24 Apr 2019 09:00 Johannesburg, South Africa English Peter Hall Enroll now
21 Aug 2019 09:00 Riyadh, Saudi Arabia English Peter Hall Enroll now
09 Sep 2019 09:00 Moscow, Russian Federation

Delivered in English with simultaneous translation to Russian

Peter Hall Enroll now