NEW CONTENT! As market and consumer needs continue to change, so must our efforts to build and manage our card portfolios. Peter Hall recently updated this two-day course with the latest market research and best practices from card programs across the world.  This is a unique chance to see some of the most creative campaigns from various Issuers.  The course update also covers the impacts of digital, card-not-present, new players in the industry, as well as changing regulations. You will also explore the key components of issuing and acquiring as well as cost drivers, revenue models, and managing fraud risk.  This course will help you understand the impact of cards on retail banking and how to set up a card program for long-term success.  

2-day workshop.

Day 1 Topics

•  Payments in Financial Services

•  Cards & Consumer Banking

•  Issuing Fundamentals

•  Acquiring Fundamentals

•  Business Model & Transaction Life Cycle

Day 2 Topics

•  Profitability

•  Credit Risk

•  Fraud Risk

•  The Changing Payments Landscape 

•  Summary

Who Should Attend

Middle and senior management personnel involved in strategy and business planning, marketing, risk management, systems and operations   

Related Courses

Consider taking this course in the same week as Strategies for Driving Card Portfolio Growth.

Pricing Note

The price for sessions in London does not include the 20% VAT.