Introduction to Operations — Virtual (formerly Operations Basics)

Are you a new Visa client, or new to the payments industry? This three-day virtual course (three hours per day) will give you a deeper awareness of all aspects of our dynamic industry and the Visa payments system. You’ll gain an understanding of industry trends, how the payments system works, and how payments are processed. You’ll also learn about current payments risks and discover strategies to help you mitigate them. The knowledge and skills gained from this course will help you build a foundation for success and grow in your role.  

Key topics: 

  • Key stakeholders and their roles in the Visa payments system  

  • Payments fundamentals 

  • Transaction lifecycle 

  • VisaNet processing   

  • Clearing and settlement 

  • Introduction to risk and fraud 

  • Managing risk through authorization 

  • Introduction to disputes  

  • Types of Visa fees and how to view your monthly invoice 

Who should attend: 

Clients who are new to Visa and staff who are new to the payments industry. This course is relevant to all job roles in operations, risk management, systems and operations. 

Important notes: 

  • All course sessions are listed in Pacific Time (PT). To convert to your time zone, click the clock icon next to the session listing. 

  • Pre-work and daily work will be provided for you to download. 

  • Enrollment closes one business day prior to the session start date for virtual courses. You will not be able to enroll in a virtual course on the day of the session. 

This course is eligible for our early bird discount


Course Details:

Course Value: Login to view
Language
  • English

Upcoming sessions

Date Location Language Instructor
02 Feb 2021 02:00 Live Online EU/CEMEA English Justyn Szymanski Enroll now
01 Mar 2021 18:00 Live Online - AP English Anthony Carter Enroll now
19 Apr 2021 02:00 Live Online EU/CEMEA English Justyn Szymanski Enroll now
20 Apr 2021 07:00 Live Online English Rogerio Cazelato Enroll now
01 Jun 2021 02:00 Live Online EU/CEMEA English Natalia Grant-Ross Enroll now
05 Jul 2021 02:00 Live Online EU/CEMEA English Natalia Grant-Ross Enroll now

Visa First

This is a very useful and necessary workshop and the knowledge must be used in practice.

- Head of Business Development Division, Kazakhstan

Maximizing the Value of VisaNet

The workshop has been very organized, clear and specific, with examples that clearly illustrated the subject.

- Development Analyst, Peru

VisaNet Financial Management

It is a very useful workshop which helped me to understand the whole process and answered my needs in this particular sphere.

- Senior Specialist, Russia