Help merchants understand common fraud schemes that can impact their business. This 30 minute online course discusses how merchants, both card present and card not present, can identify and avoid fraud. The course is designed to help merchants better understand common methods of fraud and how to protect themselves.

1 course, 30 minutes, 6 month unlimited access after enrollment  

Key Topics

Overview provides a high-level description of the way fraudsters operate, including which industries are targeted and what to do at prevent holiday fraud schemes.

• Card Present Retailers describes common scams that can occur at the merchant location, such as using self-service lanes to avoid detection or contacting their “bank” for an authorization. Learn what card-present merchants can do in these various scenarios.

• Card Not Present Retailers describes what to look for with online shoppers and how risk tools can be used to combat potential fraud. Additional information is provided to help merchants avoid non-fraud related disputes to prevent them from landing in a chargeback monitoring program.

• In Summary provides a recap of the main points of the online course and some helpful resource information.

Who Should View

• Acquirers

• Processors

• Processor ISOs

• Risk Manager