Visa Risk-based Auto Dispute (VRAD) Real-Time System Interface (RTSI) Integration Overview

Visa Risk-based Auto-Dispute (VRAD) is an optional service that integrates issuers’ risk management platforms, such as Visa Risk Manager (VRM), into the Visa network for Dispute Processing. This optional service allows issuers to automate fraud dispute preparation, processing and write-offs, as well as alert merchants that fraud has occurred. VRAD is hosted on the Visa Resolve Online platform, which manages and supports the dispute process.

This webcast provides information on how to access key documents, what is VRAD, VRAD process overview and the VRAD Integration from Host to VROL through RTSI.

26 mins 25 secs 


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Dispute Resolution

A workshop in which, through case studies, gives you a very real experience in the resolution of disputes.

- Supervisor, Puerto Rico