Best Practice: Understanding Fraud Dispute Paths

Issuers, do you want to know why your disputed transaction was processed under an incorrect fraud dispute condition? Acquirers do you want to learn how to respond to an issuer’s dispute? This quick course suggests simple steps that Issuers can take to ensure your fraud disputes are processed correctly, and how you can avoid having the dispute go down the wrong fraud dispute path.

1-course, 10 minutes

Key topic:

5 rules to follow when processing a fraud dispute

Who Should View

Dispute Resolution Managers and Dispute Analysts  

After you view the course, join us for an Ask the Experts – VCR Hot Topics live online question and answer session. 

Course Details:

Course Value: Login to view
  • English
Enroll now

Dispute Resolution

A workshop in which, through case studies, gives you a very real experience in the resolution of disputes.

- Supervisor, Puerto Rico