Processing Adjustments in Visa Resolve Online (VROL

If you are an acquirer and you need to credit or debit an issuer, you can use a Visa Resolve Online (VROL) adjustment. This course shows you how to create an adjustment from an existing case and how to view an adjustment. Both issuers and acquirers can view adjustments. This course includes questions to review your knowledge as well as a practice exercise. This course is included in the Handling Disputes with Visa Resolve Online bundled course.

1-course, 14 minutes, 6 months unlimited access after purchase.

Who Should View

Back-office personnel who use Visa Resolve Online (VROL) to handle disputes.

Course Details:

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  • English
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Dispute Resolution

A workshop in which, through case studies, gives you a very real experience in the resolution of disputes.

- Supervisor, Puerto Rico