Best Practice: Merchant Credit for Acquirers and Issuers
Understand key best practices for accepting or processing disputes related to merchant credits throughout the dispute cycle. For example, an increase in Arbitration case filings from acquirers regarding fraud and authorization categories for the full transaction amount occurs when merchants issue a partial credit. This quick course addresses specific examples occurring today and best practices to consider.
1-course, 5 minutes
Working with merchant credits
Verifying credits and reversals
Who Should View
Dispute Resolution Managers and Dispute Analysts
After you view the course, join us for the Ask the Experts – VCR Hot Topics, live online question and answer session.