Initiating History Inquiries in Visa Resolve Online (VROL)

Have you already reported fraud on a card? Have you already added it to the Exception File? What about a Stop Payment order?  You can use a history inquiry to find out.  This course shows you how to initiate fraud reporting, exception file, and stop payment history inquiries. This course includes questions to review your knowledge as well as a practice exercise. This course is included in the Handling Disputes with Visa Resolve Online bundled course.

1-course, 19 minutes, 6 months unlimited access after purchase.

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Dispute Resolution

A workshop in which, through case studies, gives you a very real experience in the resolution of disputes.

- Supervisor, Puerto Rico