State of the Industry: Issues & Challenges Ahead

Do you need a greater awareness of what is happening today in our industry? In the State of Industry webcast we will review the nature of competition, the way in which we need to address cardholders and merchants and the kind of things that motivate them. We’ll see how regulation affects our business, including margins, and some of the predictable responses. Gain a greater awareness of some of the things that are happening in our industry and how to address those topics. This course is included in the Strategies for Driving Card Portfolio Growth bundled course.

1 course, 45 minutes, 6 month unlimited access after purchase.

Key topics include:

  • Payments challenges
  • Management report card
  • Revenue evolution and margin compression
  • Understanding cardholders
  • Analysing segments, products and profits
  • Focus on operations
  • Big data
  • Self-service
  • Selecting an acquirer
  • Impact of social media
  • Regulation

Who Should View 

Middle and senior management personnel involved in strategy and business planning, marketing, risk management, systems and operations

Course Details:

Course Value: Login to view
  • English
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