Visa Claims Resolution (VCR) Dispute Rules: Authorization Disputes – Category 11

Want to learn more about Visa Claims Resolution (VCR) Authorization-related dispute rules?  This online course focuses on the specific reason codes (70, 71, and 72) that map to the newly defined VCR Authorization Category 11 conditions. The course explains the rules and processing requirements for Card Recovery Bulletin, Declined Authorization, and No Authorization disputes.  This course is included in the bundled online series called Visa Claims Resolution (VCR) Dispute Rules.

1 course, 90-minutes, 6-month unlimited access after enrollment

Key Topics:

Introduction to VCR Authorization Disputes identifies the newly defined VCR Category 11 Authorization conditions and highlights the general rules for issuers and acquirers.

Condition 11.1 – Card Recovery Bulletin explains the VCR condition 11.1 dispute rules and requirements. It provides a clear definition of the Card Recovery Bulletin and identifies when a condition 11.1 dispute can be initiated. It also walks through the requirements that acquirers must be meet to remedy this type of dispute.

Condition 11.2 – Declined Authorization covers therules and requirements that apply when a merchant has completed a transaction after an authorization request has been declined.

Condition 11.3 – No Authorization covers dispute rules and requirements that apply when an authorization was required, but not properly obtained.

Who Should View

Dispute Resolution Managers and Dispute Analysts  

Course Details:

Course Value: Login to view
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Dispute Resolution

A workshop in which, through case studies, gives you a very real experience in the resolution of disputes.

- Supervisor, Puerto Rico