Visa First

Are you involved or responsible for implementing a new Visa card program in your organization?  This 5-day course will give you a complete picture of what it takes to run an efficient and profitable card business.  If this is your first time launching and issuing cards, this course will give you the details you need, including information on how to maximize revenue, minimize risk, and how to best work with Visa.  We will also cover the important timelines, obligations, and fees you will need to consider. The case studies and group discussions also give you a chance to share ideas and best practices.

5 day workshop.

Day One: Launch Aspects

  • Fundamentals of Debit and Credit

  • How Cards Fit With Retail Banking

  • Transaction Cycle

  • Revenues and Costs in the Cycle

  • Key Risks

  • Critical Steps to Launch

  • Organizational Structure

Day Two: Marketing

  • Visa Card Products

  • Product Development

  • Card Marketing Channels

  • Role of Branches

  • Promoting Cards

  • Acquiring Versus Issuing

  • Processing

Day Three: Authorization

  • Access VisaNet

  • Manage Risk Through Authorization

  • Manage Fraud Risk

Day Four: Financial Management

  • Clear Transactions and Enable Settlement

  • Visa Settlement System Reports, Reconciliation

  • Managing Disputes

  • Project Implementation

Day Five: Technology, Fees and Card Design

  • VSDC Transaction Processing

  • Verified by Visa

  • Visa Fees and Online Member Invoice/ Online Invoice Presentment

  • Gain Card Design Approval

Who Should Attend

  • Card center/operational managers or someone of an equivalent position

  • Staff involved in the technical implementation of a card program

NOTE:  If your organization resides in Central and Eastern Europe, Middle East, and Africa (CEMEA) region, you should attend this course if you use a third party processor, or are:

  • Principal and Associate Members (including new clients holding a restricted license)

  • Foreign branch or plus license members

  • Existing Visa clients upgrading from Associate to Principal Membership


Course Details:

Course Value: Login to view
  • English

Upcoming sessions

Date Location Language Instructor
03 Feb 2020 09:00 Moscow, Russian Federation

Delivered in Russian

Natalia Grant-Ross Enroll now
01 Mar 2020 09:00 Dubai, UAE English Loren Franklin Enroll now
04 May 2020 09:00 Beirut, Lebanon English Loren Franklin Enroll now
08 Jun 2020 08:00 Casablanca, Morocco

Delivered in English but with simultaneous French translation

Loren Franklin Enroll now
06 Jul 2020 09:00 Kyiv, Ukraine English Loren Franklin Enroll now
13 Sep 2020 09:00 Dubai, UAE English Loren Franklin Enroll now

VisaNet Financial Management

It is a very useful workshop which helped me to understand the whole process and answered my needs in this particular sphere.

- Senior Specialist, Russia

Maximizing the Value of VisaNet

All relevant staff must attend.

- Chargeback Manager, Egypt

Fundamentals of Visa Business

The workshop was well prepared and the instructor is very nice. It helps me to learn what Visa is and how the industry works.

- Business Development Manager, China