Processing Miscellaneous Fees in Visa Resolve Online (VROL)
Visa clients can use miscellaneous fee transactions to collect a fee from or disburse funds to another Visa client. You can initiate a stand-alone miscellaneous fee or create one within an existing case. This course shows you how to create a miscellaneous fee from an existing case and how to accept or dispute miscellaneous fees. This course includes questions to review your knowledge as well as a practice exercise. This course is included in the Handling Disputes with Visa Resolve Online bundled course.
1-course, 12 minutes, 6 months unlimited access after purchase.
Who Should View
Back-office personnel who use Visa Resolve Online (VROL) to handle disputes.