Best Practices for Initiating a Transaction Inquiry

Understand how and when to correctly use a transaction inquiry. Review the steps to open a Transaction Inquiry (TI). If used correctly by clients it will avoid a dispute going down the wrong dispute condition or Visa Resolve Online (VROL) improperly rejecting the dispute.

This course is included in the online series called Dispute Best Practices and Hot Topics.  

1-course, 5 minutes

Key topic:

Review the steps involved in a transaction inquiry 

Who Should View

Dispute Resolution Managers and Dispute Analysts

Course Details:

Course Value: Login to view
  • English
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Dispute Resolution

A workshop in which, through case studies, gives you a very real experience in the resolution of disputes.

- Supervisor, Puerto Rico