Visa Claims Resolution (VCR)
Learning Resources


Welcome to the learning resources page for Visa Claims Resolution (VCR). Here you will find the training you need to become more proficient with disputes, including quick five-minute courses addressing hot topics and best practices. If you have any questions, please email us at VisaBusinessSchool@visa.com.

Visa Resolve Online System Interface


This live online session gives attendees a chance to have their questions answered about the most recent Visa Resolve Online schema updates. Sessions will be added in support of each Visa Resolve Online Business Enhancements Release. Learn more


Best Practices




Additional Training


Additional Resources

Visa Online

Access to additional VCR technical and testing resources.