Visa Resolve Online (VROL)
Learning Resources

Welcome to the learning resources page for Visa Resolve Online (VROL). Here you will find the training you need to become more proficient with disputes, including quick five-minute courses addressing hot topics and best practices. If you have any questions, please email us at

Visa Resolve Online 19.2 Release Notes

Visa will host three webinars to review the Visa Resolve Online Release Notes, which describe modifications to the Visa Resolve Online production environment that will be made as part of the 19.2 release in October. Check out the attend live online section to register for one of the scheduled session.

Best Practices

Additional Training

Additional Resources

Visa Online

Access to additional VCR technical and testing resources.