Visa Claims Resolution (VCR)
Learning Resources

Welcome to the learning resources page for Visa Claims Resolution (VCR). Here you will find the training you need to become more proficient with disputes, including quick five-minute courses addressing hot topics and best practices. If you have any questions, please email us at

Visa Resolve Online (VROL) Release Notes

This live online gives attendees a chance to have their questions answered about the most recent Visa REsolev Online (VROL) release notes. The VROL release notes describe modification to the VROL production environment that are made as part of each release. Learn more.

Best Practices

Additional Training

Additional Resources

Visa Online

Access to additional VCR technical and testing resources.