Visa Resolve Online (VROL)
Learning Resources

Welcome to the learning resources page for Visa Resolve Online (VROL). Here you will find the training you need to become more proficient with disputes, including quick five-minute courses addressing hot topics and best practices. If you have any questions, please email us at

Visa Resolve Online System Interface Webinar - Release 20.1

This live online session gives attendees a chance to have their questions answered about the most recent Visa Resolve Online schema updates.

The sessions below are for release 20.1.

Who Should Participate:

Technical support teams that support Visa Resolve Online changes for host systems.

1 session, 60-minutes

Session dates:
December 3 - 10am PT for North America
December 3 - 9pm PT for AP/CEMEA
December 5 - 7am PT for EU

Note: The session start time is noted in Pacific Time. Please click on the date and time to connect to the respective webinar.

Best Practices

Additional Training

Additional Resources

Visa Online

Access to additional technical and testing resources.