O que você quer aprender hoje?

Você agora já pode obter o treinamento de que precisa - quando e como quiser.  Quer você seja um iniciante no setor de pagamentos, quer tenha anos de experiência, nosso treinamento pode ajudar você a progredir na carreira e expandir seus negócios.

  • Aquisição e Aceitação

    Saiba o que é preciso para desenvolver uma atividade rentável de aquisição. Os cursos têm como foco aspectos fundamentais, como vendas e aquisição de estabelecimentos comerciais, processamento de transações, controle de riscos e dinâmica do mercado.

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  • Controvérsias

    Melhore suas habilidades na resolução de controvérsias. Aprofunde sua compreensão sobre as regras Visa, os códigos de razão de chargeback e a apresentação de casos. Além disso, saiba como usar o Visa Resolve Online no gerenciamento do processo de controvérsias.

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  • Estratégia de Cartões

    Saiba como criar, lançar, gerenciar e comercializar programas rentáveis de cartões. Depois, teste suas estratégias de carteira e de gerenciamento de ciclo de vida nas competições de simulação em nossos eventos especiais.

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  • Operações

    Desde o gerenciamento de autorizações até os extratos de faturamento e as novas regras Visa. Saiba tudo o que você precisa saber sobre os sistemas operacionais e processos da Visa. Esse treinamento o ajudará a gerenciar seus negócios de maneira mais eficiente.

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  • Rede

    Aproveite a oportunidade para explorar o mundo da VisaNet. Descubra como a VisaNet funciona e conheça as partes envolvidas. Também aprenda sobre o intercâmbio, o processamento stand-in e o uso do Edit Package.

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  • Risco

    Fique por dentro das mais recentes estratégias de redução de riscos e prevenção a fraudes. Conheça as fraudes mais comuns do mercado, além das ferramentas de gerenciamento de riscos, prevenção a fraudes e respectivas táticas disponíveis para emissores, adquirentes e estabelecimentos comerciais.

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  • Soluções Digitais

    Conheça as Soluções Digitais Visa. Fique por dentro das ferramentas de que você precisa para criar, gerenciar e aceitar pagamentos digitais seguros na loja, on-line ou in-app.

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Anterior Próximo

Próximos Cursos

Fundamentals of Transaction Processing (Europe Only)

If you are new to the world of transaction processing or who would like to understand the lifecycle of a transaction better, this course is for you!

This two day course provides an introduction to Visa Europe’s authorisation, clearing and settlement services. Participants will be introduced to the four-party model, the roles played by issuers, acquirers, merchants and Visa, and the key steps involved in a transaction being authorised through to being cleared, and then settled.

2-day workshop

30 set 2019, London, United Kingdom

Mais detalhes

Introduction to Fraud Management (Europe Only)

Introduction to Fraud Management is an interactive course, providing delegates with an understanding of the fraud types and fraud modus operandi occurring today from both an issuing and an acquiring perspective. In addition, the course will provide an insight into Visa Europe's fraud prevention tools, programmes and best practise.  This course consists of a number of presentations, exercises and case studies where attendees will have the opportunity to discuss fraud issues with members of the Visa Europe fraud management team. 

26 set 2019, London, United Kingdom

Mais detalhes

Especialização Essencial em Pagamentos

Você está começando a trabalhar no setor de meios de pagamentos? Você é um novo parceiro de negócios Visa?  Este curso de 3 dias aborda os principais tópicos que você precisa conhecer sobre nosso dinâmico setor e o sistema de pagamentos Visa. Aprenda sobre os produtos e serviços Visa, como os pagamentos são processados e as várias maneiras de minimizar o risco e maximizar a receita. Este curso também descreve como trabalhar com a Visa para lançar novos produtos e serviços.

Curso de 3 dias

25 set 2019, São Paulo, Brasil

Mais detalhes

Especialização Essencial em Pagamentos

Você está começando a trabalhar no setor de meios de pagamentos? Você é um novo parceiro de negócios Visa?  Este curso de 3 dias aborda os principais tópicos que você precisa conhecer sobre nosso dinâmico setor e o sistema de pagamentos Visa. Aprenda sobre os produtos e serviços Visa, como os pagamentos são processados e as várias maneiras de minimizar o risco e maximizar a receita. Este curso também descreve como trabalhar com a Visa para lançar novos produtos e serviços.

Curso de 3 dias

25 set 2019, São Paulo, Brasil

Mais detalhes

Gerenciamento Financeiro VisaNet

Um processo eficiente de compensação e liquidação, pode ter um impacto positivo na saúde financeira de sua organização. Este curso de 3 dias oferece orientação e melhores práticas para o gerenciamento financeiro do processamento de transações, além de ampliar seus conhecimentos sobre o BASE II, Edit Package e Visanet Settlement Service (VSS). O curso irá ajudá-lo a identificar no processo de liquidação, as áreas onde os erros podem ocorrer e impactar sua performance.

Curso de 3 dias.

28 ago 2019, São Paulo, Brasil

Mais detalhes

Visa Smart Debit & Credit - Implementação Chip Contato e Contactless

O treinamento abordará informações técnicas e de negocios de cartões com chip (Smart Cards) e suas aplicações para o segmento financiero e a industria de cartões. Este treinamento também explicará os impactos que ocorrem na implementação de um programa Visa Smart Debit & Credit (VSDC) e irá preparar os participantes para os desafios relacionados a implementação de projetos no mercado brasileiro. 

Este curso combinará teoria com exercícios práticos focados na correta implementação dos parâmetros configurados dentro de um cartão com chip, este estudo permitirá que os participantes conheçam o desenvolvimento e a tecnologia do programa VSDC.   

Workshop de 1 dia 


28 ago 2019, São Paulo, Brasil

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Fundamentos de los Pagos Digitales

Los consumidores están pasándose a las soluciones de pago digital, ¿y usted? El ecosistema de pagos está evolucionando a gran velocidad. Para atraer al consumidor de hoy en día, las instituciones financieras tienen que comenzar por entender las oportunidades de pagos digitales, para estar preparadas para ofrecer una experiencia de pago primordialmente digital.  Al finalizar este curso de 2 días, los participantes se irán con los conocimientos fundamentales acerca de los pagos digitales y impactos. Las clases son muy interactivas con debates en grupo que le darán la oportunidad de compartir sus ideas y experiencias.

Taller de 2 días

29 ago 2019, Santiago, Chile

Mais detalhes

Comprendiendo las Reglas de Controversias de Visa Claims Resolution (VCR)

El 15 de abril del 2018, entran en vigencia las reglas renovadas de Controversias de Visa (VCR) y los nuevos flujos de trabajo y procesos. Esto puede generar cambios en sus flujos de negocios, finanzas y ciclo de vida de contracargos y controversias.  En este curso de tres días usted aprenderá de qué manera Visa está redefiniendo la resolución de controversias. Conocerá las generalidades de cómo el nuevo proceso reducirá los cronogramas, puntos de contacto y procesos relacionados con las controversias.  Se revisarán varias situaciones de controversia de la vida real y las decisiones clave necesarias para lograr la resolución correcta. Este curso también le ayudará a entender el esquema de los códigos de razón de contracargo de hoy, que se encuentra dividido en cuatro nuevas categorías: Fraude, Autorizaciones, Errores de Procesamiento y Controversias de Consumidor. 

Taller de 3 días

26 ago 2019, Santiago, Chile

Mais detalhes

Understanding Visa Claims Resolution (VCR) Dispute Rules

On 15 April 2018, the enhanced Visa Claims Resolution (VCR) dispute rules and new workflow and processes took effect. This change impacts your business flows, financials, and dispute lifecycle. In this three-day course, you will get an overview of the new timelines, touchpoints, and processes associated with disputes.  You will review various real-world dispute situations and the key decisions necessary to achieve proper resolution. This course will also help you understand the four new dispute categories: Fraud, Authorizations, Processing Errors, and Consumer Disputes. 

3-day workshop

24 set 2019, Shanghai, China

Mais detalhes

Building Crucial Payments Expertise

Have you just started working in payments? Are you a new Visa client?  This 3-day course covers the key topics you need to know about our dynamic industry and the Visa payment system. Learn about Visa’s core products and services, how payments are processed and the various ways you can minimize payment risk and maximize revenue. This course also describes how to work with Visa when launching new products and services.

3-day workshop

27 ago 2019, Cairo, Egypt

Mais detalhes

Building Crucial Payments Expertise

Have you just started working in payments? Are you a new Visa client?  This 3-day course covers the key topics you need to know about our dynamic industry and the Visa payment system. Learn about Visa’s core products and services, how payments are processed and the various ways you can minimize payment risk and maximize revenue. This course also describes how to work with Visa when launching new products and services.

3-day workshop

26 jun 2019, Accra, Ghana

Mais detalhes

Defining Digital Payments

Consumers are shifting to digital payment solutions, are you? The payments ecosystem is rapidly evolving. To attract today’s consumer, financial institutions should start with an understanding of digital payment opportunities, preparing them to deliver a digital-first payment experience.  Learners walk away from this 3-day course with a fundamental knowledge about digital strategies, the impacts on payment performance, and receive an introduction to some of Visa's core digital solutions. The class is highly interactive with group activities and discussions that give you a chance to share ideas and experiences. 

3-day workshop

17 jul 2019, Jakarta, Indonesia

Mais detalhes

Fundamentals of Transaction Processing (Europe Only)

If you are new to the world of transaction processing or who would like to understand the lifecycle of a transaction better, this course is for you!

This two day course provides an introduction to Visa Europe’s authorisation, clearing and settlement services. Participants will be introduced to the four-party model, the roles played by issuers, acquirers, merchants and Visa, and the key steps involved in a transaction being authorised through to being cleared, and then settled.

2-day workshop

02 set 2019, Dublin, Ireland

Mais detalhes

Fraud Prevention for Issuers and Acquirers

Join us for in-depth look at the latest tools, information, and best practices that today's issuers and acquirers need to better manage fraud risk, reduce associated fraud losses, and improve profitability. This interactive 2-day course focuses foundations of fraud management, fraud trends and attacks, and offers strategies to combat them. It is designed for groups and departments that are critical to identifying and neutralizing fraud threats. If you prefer, you can also take one of the preparatory online courses before you attend this more detailed instructor-led course: Introduction to Fraud Prevention for Issuers, Introduction to Fraud Prevention for Acquirers .

2-day workshop

28 ago 2019, Amman, Jordan

Mais detalhes

Defining Digital Payments

Consumers are shifting to digital payment solutions, are you? The payments ecosystem is rapidly evolving. To attract today’s consumer, financial institutions should start with an understanding of digital payment opportunities, preparing them to deliver a digital-first payment experience.  Learners walk away from this 3-day course with a fundamental knowledge about digital strategies, the impacts on payment performance, and receive an introduction to some of Visa's core digital solutions. The class is highly interactive with group activities and discussions that give you a chance to share ideas and experiences. 

3-day workshop

28 ago 2019, Nairobi, Kenya

Mais detalhes

Building Crucial Payments Expertise

Have you just started working in payments? Are you a new Visa client?  This 3-day course covers the key topics you need to know about our dynamic industry and the Visa payment system. Learn about Visa’s core products and services, how payments are processed and the various ways you can minimize payment risk and maximize revenue. This course also describes how to work with Visa when launching new products and services.

3-day workshop

19 ago 2019, Beirut, Lebanon

Mais detalhes

Definiendo los Pagos Digitales

Los consumidores están pasándose a las soluciones de pago digital, ¿y usted? El ecosistema de pagos está evolucionando a gran velocidad. Para atraer al consumidor de hoy en día, las instituciones financieras tienen que comenzar por entender las oportunidades de pagos digitales, para estar preparadas para ofrecer una experiencia de pago primordialmente digital.  Al finalizar este curso de 3 días, los participantes se irán con los conocimientos fundamentales acerca de las estrategias digitales y cómo impactan en el desempeño de los pagos. Las clases son muy interactivas con actividades y debates en grupo que le darán la oportunidad de compartir sus ideas y experiencias.

Taller de 3 días

13 ago 2019, Mexico City, Mexico

Mais detalhes

Understanding Visa Claims Resolution (VCR) Dispute Rules

On 15 April 2018, the enhanced Visa Claims Resolution (VCR) dispute rules and new workflow and processes took effect. This change impacts your business flows, financials, and dispute lifecycle. In this three-day course, you will get an overview of the new timelines, touchpoints, and processes associated with disputes.  You will review various real-world dispute situations and the key decisions necessary to achieve proper resolution. This course will also help you understand the four new dispute categories: Fraud, Authorizations, Processing Errors, and Consumer Disputes. 

3-day workshop

03 jul 2019, Casablanca, Morocco

Mais detalhes

Understanding Visa Claims Resolution (VCR) Dispute Rules

On 15 April 2018, the enhanced Visa Claims Resolution (VCR) dispute rules and new workflow and processes took effect. This change impacts your business flows, financials, and dispute lifecycle. In this three-day course, you will get an overview of the new timelines, touchpoints, and processes associated with disputes.  You will review various real-world dispute situations and the key decisions necessary to achieve proper resolution. This course will also help you understand the four new dispute categories: Fraud, Authorizations, Processing Errors, and Consumer Disputes. 

3-day workshop

24 set 2019, Wellington, New Zealand

Mais detalhes

Understanding Visa Claims Resolution (VCR) Dispute Rules

On 15 April 2018, the enhanced Visa Claims Resolution (VCR) dispute rules and new workflow and processes took effect. This change impacts your business flows, financials, and dispute lifecycle. In this three-day course, you will get an overview of the new timelines, touchpoints, and processes associated with disputes.  You will review various real-world dispute situations and the key decisions necessary to achieve proper resolution. This course will also help you understand the four new dispute categories: Fraud, Authorizations, Processing Errors, and Consumer Disputes. 

3-day workshop

17 jul 2019, Warsaw, Poland

Mais detalhes

Understanding Visa Claims Resolution (VCR) Dispute Rules

On 15 April 2018, the enhanced Visa Claims Resolution (VCR) dispute rules and new workflow and processes took effect. This change impacts your business flows, financials, and dispute lifecycle. In this three-day course, you will get an overview of the new timelines, touchpoints, and processes associated with disputes.  You will review various real-world dispute situations and the key decisions necessary to achieve proper resolution. This course will also help you understand the four new dispute categories: Fraud, Authorizations, Processing Errors, and Consumer Disputes. 

3-day workshop

23 jul 2019, Doha, Qatar

Mais detalhes

Visa First

Are you responsible for implementing a new Visa card program in your organization? This 5-day course will give you a complete picture of what it takes to run an efficient and profitable card business. If this is your first time launching and issuing Visa cards, this course will give you the details you need, including information on how to maximize revenue, minimize risk, and how to best work with Visa. We will also cover the important timelines, obligations, and fees you will need to consider. The case studies and group discussions also give you a chance to share ideas and best practices.

5 day workshop

23 set 2019, Moscow, Russian Federation

Mais detalhes

Be a Payments Game Changer

What’s the best way to solve the challenges that arise in your payments business as your business grows and the market evolves?  In this interactive course you will work with fellow team members to solve real-world issues. For example: Reward Fatigue: the evolution of loyalty and the need to redefine rewards-based credit products. Or Keeping Premium, Premium : how to keep premium products special when competitors continually copy you.  If you’re ready to tackle the most typical, significant, and new dilemmas in the payments industry – then join payments expert, Peter Hall, for this 2-day event.

2-day workshop

04 set 2019, Moscow, Russian Federation

Mais detalhes

Strategies for Driving Card Portfolio Growth

NEW CONTENT! Which strategies and techniques do you use to manage the growth of your card portfolio? In this two-day course, Peter Hall provides an updated look at the economic indicators and performance metrics you should consider. He also shares new insights on loyalty programs including a focus on travel reward cards.He also added more market examples, a greater focus on digital, as well as how customer service is changing. This course will also guide you on how to approach targeted lending, the application of variable pricing, and managing the customer experience. It also addresses marketing and channel management strategies, reward programs, and how to get more value through partnership marketing. If you are interested in the latest trends in the payments industry including fin-tech and start-up players, Peter also added new content on these topics.

2-day workshop


02 set 2019, Moscow, Russian Federation

Mais detalhes

Understanding Visa Claims Resolution (VCR) Dispute Rules

On 15 April 2018, the enhanced Visa Claims Resolution (VCR) dispute rules and new workflow and processes took effect. This change impacts your business flows, financials, and dispute lifecycle. In this three-day course, you will get an overview of the new timelines, touchpoints, and processes associated with disputes.  You will review various real-world dispute situations and the key decisions necessary to achieve proper resolution. This course will also help you understand the four new dispute categories: Fraud, Authorizations, Processing Errors, and Consumer Disputes. 

3-day workshop

15 set 2019, Riyadh, Saudi Arabia

Mais detalhes

Be a Payments Game Changer

What’s the best way to solve the challenges that arise in your payments business as your business grows and the market evolves?  In this interactive course you will work with fellow team members to solve real-world issues. For example: Reward Fatigue: the evolution of loyalty and the need to redefine rewards-based credit products. Or Keeping Premium, Premium : how to keep premium products special when competitors continually copy you.  If you’re ready to tackle the most typical, significant, and new dilemmas in the payments industry – then join payments expert, Peter Hall, for this 2-day event.

2-day workshop

21 ago 2019, Riyadh, Saudi Arabia

Mais detalhes

Building Crucial Payments Expertise

Have you just started working in payments? Are you a new Visa client?  This 3-day course covers the key topics you need to know about our dynamic industry and the Visa payment system. Learn about Visa’s core products and services, how payments are processed and the various ways you can minimize payment risk and maximize revenue. This course also describes how to work with Visa when launching new products and services.

3-day workshop

16 set 2019, Dakar, Senegal

Mais detalhes

Defining Digital Payments

Consumers are shifting to digital payment solutions, are you? The payments ecosystem is rapidly evolving. To attract today’s consumer, financial institutions should start with an understanding of digital payment opportunities, preparing them to deliver a digital-first payment experience.  Learners walk away from this 3-day course with a fundamental knowledge about digital strategies, the impacts on payment performance, and receive an introduction to some of Visa's core digital solutions. The class is highly interactive with group activities and discussions that give you a chance to share ideas and experiences. 

3-day workshop

19 ago 2019, Singapore

Mais detalhes

Visa Kick-Start (Europe Only)

Do you need to understand how to make the most of your partnership with Visa? This 2-day course covers the core principles and practices you need to run an efficient and profitable payments business.  If this is your first time launching and issuing cards, this course is for you. It offers the card payment basics that are most vital to successfully developing and promoting card products, maximizing revenue, and minimizing risk.

2-day workshop

17 set 2019, Madrid, Spain

Mais detalhes

Understanding Visa Claims Resolution (VCR) Dispute Rules

On 15 April 2018, the enhanced Visa Claims Resolution (VCR) dispute rules and new workflow and processes took effect. This change impacts your business flows, financials, and dispute lifecycle. In this three-day course, you will get an overview of the new timelines, touchpoints, and processes associated with disputes.  You will review various real-world dispute situations and the key decisions necessary to achieve proper resolution. This course will also help you understand the four new dispute categories: Fraud, Authorizations, Processing Errors, and Consumer Disputes. 

3-day workshop

19 ago 2019, Dar es Salaam, Tanzania

Mais detalhes

Defining Digital Payments

Consumers are shifting to digital payment solutions, are you? The payments ecosystem is rapidly evolving. To attract today’s consumer, financial institutions should start with an understanding of digital payment opportunities, preparing them to deliver a digital-first payment experience.  Learners walk away from this 3-day course with a fundamental knowledge about digital strategies, the impacts on payment performance, and receive an introduction to some of Visa's core digital solutions. The class is highly interactive with group activities and discussions that give you a chance to share ideas and experiences. 

3-day workshop

09 set 2019, Tunis, Tunisia

Mais detalhes

Defining Digital Payments

Consumers are shifting to digital payment solutions, are you? The payments ecosystem is rapidly evolving. To attract today’s consumer, financial institutions should start with an understanding of digital payment opportunities, preparing them to deliver a digital-first payment experience.  Learners walk away from this 3-day course with a fundamental knowledge about digital strategies, the impacts on payment performance, and receive an introduction to some of Visa's core digital solutions. The class is highly interactive with group activities and discussions that give you a chance to share ideas and experiences. 

3-day workshop

08 set 2019, Dubai, UAE

Mais detalhes

Visa First

Are you responsible for implementing a new Visa card program in your organization? This 5-day course will give you a complete picture of what it takes to run an efficient and profitable card business. If this is your first time launching and issuing Visa cards, this course will give you the details you need, including information on how to maximize revenue, minimize risk, and how to best work with Visa. We will also cover the important timelines, obligations, and fees you will need to consider. The case studies and group discussions also give you a chance to share ideas and best practices.

5 day workshop

25 ago 2019, Dubai, UAE

Mais detalhes

VisaNet Financial Management

An efficient clearing and settlement process can have a positive impact on the financial health of your organization. This 3-day course delivers guidance and best practices on the financial management of transaction processing and will extend your knowledge of BASE II, Edit Package, and the VisaNet Settlement Service (VSS). This course will help you identify the areas in the clearing process where errors can occur thereby impacting your performance. You will gain a stronger understanding of currency conversions, interchange reimbursement fees, and the Visa fees associated with transactions. The group exercises and case studies will give you practical experience in correcting and rerunning files as well as calculating currency and fees.

3 day workshop

15 jul 2019, Dubai, UAE

Mais detalhes

Fundamentals of Transaction Processing (Europe Only)

If you are new to the world of transaction processing or who would like to understand the lifecycle of a transaction better, this course is for you!

This two day course provides an introduction to Visa Europe’s authorisation, clearing and settlement services. Participants will be introduced to the four-party model, the roles played by issuers, acquirers, merchants and Visa, and the key steps involved in a transaction being authorised through to being cleared, and then settled.

2-day workshop

30 set 2019, London, United Kingdom

Mais detalhes

Introduction to Fraud Management (Europe Only)

Introduction to Fraud Management is an interactive course, providing delegates with an understanding of the fraud types and fraud modus operandi occurring today from both an issuing and an acquiring perspective. In addition, the course will provide an insight into Visa Europe's fraud prevention tools, programmes and best practise.  This course consists of a number of presentations, exercises and case studies where attendees will have the opportunity to discuss fraud issues with members of the Visa Europe fraud management team. 

26 set 2019, London, United Kingdom

Mais detalhes

Strategies for Driving Card Portfolio Growth

NEW CONTENT! Which strategies and techniques do you use to manage the growth of your card portfolio? In this two-day course, Peter Hall provides an updated look at the economic indicators and performance metrics you should consider. He also shares new insights on loyalty programs including a focus on travel reward cards.He also added more market examples, a greater focus on digital, as well as how customer service is changing. This course will also guide you on how to approach targeted lending, the application of variable pricing, and managing the customer experience. It also addresses marketing and channel management strategies, reward programs, and how to get more value through partnership marketing. If you are interested in the latest trends in the payments industry including fin-tech and start-up players, Peter also added new content on these topics.

2-day workshop


18 set 2019, London, United Kingdom

Mais detalhes

Understanding Visa Claims Resolution (VCR) Dispute Rules

On 15 April 2018, the enhanced Visa Claims Resolution (VCR) dispute rules and new workflow and processes took effect. This change impacts your business flows, financials, and dispute lifecycle. In this three-day course, you will get an overview of the new timelines, touchpoints, and processes associated with disputes.  You will review various real-world dispute situations and the key decisions necessary to achieve proper resolution. This course will also help you understand the four new dispute categories: Fraud, Authorizations, Processing Errors, and Consumer Disputes. 

3-day workshop

10 set 2019, Ashburn, VA USA

Mais detalhes

Understanding Visa Claims Resolution (VCR) Dispute Rules

On 15 April 2018, the enhanced Visa Claims Resolution (VCR) dispute rules and new workflow and processes took effect. This change impacts your business flows, financials, and dispute lifecycle. In this three-day course, you will get an overview of the new timelines, touchpoints, and processes associated with disputes.  You will review various real-world dispute situations and the key decisions necessary to achieve proper resolution. This course will also help you understand the four new dispute categories: Fraud, Authorizations, Processing Errors, and Consumer Disputes. 

3-day workshop

27 ago 2019, Foster City, CA USA

Mais detalhes

Card Profitability

Learn what it takes to run a profitable payments business. This two-day workshop examines the macro-economic environment, the value of payments and the typical business models used within the industry. It also covers the core economic components of issuing and acquiring. You will learn about the primary drivers of cost and revenue for consumer products and for merchant acquiring. The examples will help showcase how these profitability principles work in real life. By the end of the course, you will have a clear understanding of how to make your existing business more profitable by leveraging information, applying customer knowledge, and implementing variable pricing, within a "test and learn" discipline.

2-day workshop

14 ago 2019, Miami, FL USA

Mais detalhes

Building Crucial Payments Expertise

Have you just started working in payments? Are you a new Visa client?  This 3-day course covers the key topics you need to know about our dynamic industry and the Visa payment system. Learn about Visa’s core products and services, how payments are processed and the various ways you can minimize payment risk and maximize revenue. This course also describes how to work with Visa when launching new products and services.

3-day workshop

25 set 2019, Hanoi, Vietnam

Mais detalhes

Autorização, Compensação e Liquidação

Saiba tudo sobre o processo de transações. Este curso on-line de 10 minutos de duração detalha o que acontece durante cada fase da transação, os participantes envolvidos e os métodos de processamento usados. Você aprenderá sobre os três processos de transação e também sobre o processamento de mensagem dupla e de mensagem única.

1 curso, total de 10 minutos, 6 meses de acesso ilimitado após a compra.

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Conhecendo os Caminhos da Controvérsia de Fraude

Esse curso rápido apresentará aos Emissores algumas etapas simples que eles podem seguir para garantir que suas controvérsias de fraude sejam processadas corretamente, e também explicará como eles podem evitar que a controvérsia siga um percurso errado de controvérsia de fraude.

1 curso, 7 minutos, 6 meses de acesso ilimitado após a compra

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Construa um Caso Sólido de Controvérsia

Saiba como construir um caso sólido de controvérsia por meio de dicas e melhores práticas que você deve usar antes de apresentar um caso de arbitragem à Visa.

1 curso, 8 minutos, 6 meses de acesso ilimitado após a compra

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Dicas para Processar Controvérsias de Autorização

Compreenda as principais dicas e melhores práticas para o processamento de controvérsias relacionadas a autorização sob a Categoria de Controvérsia 11 – Autorização.Falaremos sobre o que é uma autorização válida, as permissões de solicitação de autorização especial, prazos de validade da resposta de aprovação e valores de estorno/substituição da autorização.

1 curso, 11 minutos, 6 meses de acesso ilimitado após a compra

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Aplicativo de Serviços Emergenciais Visa (VES)

Este curso online lhe ajudará a aprender como usar o Aplicativo de Serviços Emergenciais Visa (VES). O Aplicativo VES facilita o cumprimento das solicitações de cartões emergenciais e de saques emergenciais enviadas por emissores e processadoras. O aplicativo também é utilizado para revisar, atualizar e proporcionar uma decisão em relação aos pedidos de serviços emergenciais iniciados pelos portadores de cartão por meio do Serviço Global de Assistência ao Cliente (GCAS).

1-curso, 15 minutos, 6 meses de acesso ilimitado após o registro

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Como Utilizar o Visa Online Invoice Portal

O Visa Online Invoice Portal (Portal de Faturas do Visa Online, ou VOIP) fornece aos clientes de todas as regiões melhor acesso on-line às suas faturas Visa.  O VOIP agora substitui os aplicativos Apresentação de Fatura On-Line (Online Invoice Presentment, ou OIP) e Fatura On-Line do Membro (Online Member Invoice, ou OMI) e oferece funcionalidade aprimorada. Este curso fornece informações sobre como acessar e usar o VOIP para visualizar e acessar suas faturas Visa.

1 curso, 25 minutos, 6 meses de acesso ilimitado após a inscrição

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Examinando Mais de Perto os Extratos de Faturamento da Visa

Saiba como acessar os extratos de faturamento da Visa, como ler e pesquisar itens de faturamento e como são pagos os valores das faturas. Este curso on-line apresenta uma introdução sobre os princípios básicos de como acessar sua fatura Visa. Ele também ajudará você a compreender as seções detalhadas da sua fatura e a encontrar mais informações sobre linhas de faturamento específicas. Você aprenderá ainda sobre o ciclo de faturamento da Visa, os princípios básicos das hierarquias de liquidação e como as tarifas referentes a diferentes entidades são pagas. No final da área de cada tópico principal há um teste de autoverificação.

1 curso, total de 50 minutos, 6 meses de acesso ilimitado após a inscrição

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Satisfaça as necessidades exclusivas da sua organização.

Muitas vezes, o horário de trabalho, as viagens ou o orçamento fazem com que seja difícil para você participar de um dos cursos ou eventos que programamos. O treinamento personalizado oferece uma abordagem dirigida, em local e horário convenientes para você.  

Saiba mais

Veja os fatos

Ver uma apresentação

Envie uma consulta 

Envie-nos um e-mail

Com treinamento personalizado, a escolha é sua.

Reduza custos de deslocamento. Nós vamos até você - geralmente, em seu escritório.

Aprimore os índices de retenção. Podemos ministrar o conteúdo personalizado no idioma de preferência da sua equipe

Aumente o nível de relevância. O conteúdo é personalizado de acordo com sua região, requisitos e funções profissionais.

Intensifique a capacidade perícia  da equipe. Aumente a expertise sobre o setor de pagamentos e, ao mesmo tempo, também o nível de colaboração da equipe.

Minimize custos gerais. Treine mais funcionários de uma só vez, a um custo reduzido por pessoa.

Depoimentos

Confie em nossa expertise e obtenha os resultados que procura.

Mais de 18.000 clientes procuram a Visa Business School a fim de ajudá-los a aumentar seu conhecimento do setor de pagamentos. A seguir, veremos o que eles têm a dizer sobre a experiência:


Gerenciamento de Operações da VisaNet

Todas as pessoas que trabalham em um departamento técnico de PC (centro de processamento) ou banco (atendimento ao cliente) devem participar deste seminário.

- Chefe do Departamento Administrativo, Rússia

Resolução de Controvérsias

Por meio de estudos de caso, este curso dá a você uma experiência bastante real sobre a resolução de controvérsias.

- Supervisor, Porto Rico

Gerenciamento Financeiro da VisaNet

É um curso muito útil, que ajudou-me a compreender todo o processo e satisfez minhas necessidades nesse área específica.

- Especialista Sênior, Rússia